WATER & SEWER DEPARTMENT

This office prepares all water and sewer bills for customers in the Consolidated General Water District and the General, Hampton Manor, Couse and Third Avenue Sewer Districts. In addition, this office is a central location for all issues relating to water and sewer services, i.e. permit issuance, scheduling appointments for water & sewer line inspections, meter & radio installation and repair appointments, and emergency calls during regular business hours.

If you have any questions or need any additional information during normal business hours (between 8:30 am – 4:30 pm), please call our Water & Sewer Office at 518-477-9367.

For Water or Sewer Emergency Calls during NON business hours or holidays: Please call the Town Police Dispatcher at 518-479-1212, and they will initiate a call out to your location.


Billing Schedule:

Consolidated General Water District: Bills mailed out on or about Nov 1st, Feb 1st, May 1st and Aug 1st (Billed on a 3 month usage period)

Gen. Sewer

General Water

Minimum Usage(sewer only)

Water

Third Ave & Couse

 

Minimum

Over

Minimum

Over

Single Family

Gallons

10,500

$5.00/1000

$21.13

$2.40/1000

$30.38

$3.50/1000

Cubic Feet

1,400

$3.74/100

$21.13

$1.80/100

$30.38

$2.625/100

Commercial

Gallons

10,500

$5.00/1000

21.13

$2.50/1000

$30.38

$3.65/1000

Cubic Feet

1,400

$3.74/100

$21.13

$1.875/100

$30.38

$2.738/100

Hampton Manor Flat Rates

  Single Family 2 Family 3 Family 4 Family
Water $68.50 $102.75 $137.00 $137.00
Sewer $39.00 $67.50 $96.00 $124.50

 

Payments:

Important Payment Information

  • The Town offers 3 payment methods to pay your bill: by mail, in person or online by credit/debit card or ACH transfer.
  • If paying by check, please write your account number on your check or money order and make payable to the Receiver of Taxes. A $20 fee will be charged for insufficient funds or returned checks.
  • A 10% late fee will be assessed on any bill not paid by the due date.

Pay By Mail

All payments should be mailed to the address listed below. Please do not mail cash.

            Water/Sewer payments can be mailed to:

                Town of East Greenbush
                Receiver of Taxes
                PO Box 309
                East Greenbush, NY 12061

Pay In Person

Bring your bill and payment to the Receiver of Tax office located at 225 Columbia Turnpike, East Greenbush. The office is open Monday- Friday 8:30am-3:30pm except holidays. For in person payments the town accepts cash, checks or money orders.

Drop Box

A drop box is available for tax and water payment. The drop box is located in front of the Town Hall entrance door. Payments should be placed in an envelope. Please write your account number or property location on your check. Cash payments are not  accepted in the drop box.

Pay Online By Credit/Debit Card or ACH

The Town has partnered with a 3rd party vendor, Value Payments Systems, to offer online debit/credit card and Ach payments. Value Payments Systems charges a convenience fee for their service. The Town only receives the actual amount of your bill. Credit/Debit cards convenience fee is 2.95% with a minimum of $5.00. ACH Transfers have a convenience fee of $4.00.

ONLINE PAYMENTS CAN BE MADE AT:
Eastgreenbush.ezonlinepayments.com

Delinquent Water/Sewer Bills

On September 30th of each year, any unpaid water/sewer account balance will be relevied to the January Property Tax Bill. This will show on the Property Tax bill as “Returned Water”/”Returned Sewer”.

Customer Responsibilities

The property owner is responsible for notifying the Water/Sewer Department of any changes in your account status. If you are planning to move, please notify our office within 5 business days of your planned move.

If you have questions regarding your bill, you must contact the Water/Sewer office at least 15 days before the due date for any changes to be made before a penalty is assessed.

The property owner is responsible for the water service line from the curb box, located at the edge of the property, to the point of entry into your building. It is the customer’s responsibility to maintain their service line and to protect from damage and keep accessible the water meter located on your property. If the town is unable to obtain a reading from your meter, a repair request letter will be mailed and an appointment for repair should be scheduled within 30 days to allow for accurate billing.

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Hydrant Flushing:

Every spring and fall the town flushes the water mains to remove sediment build up. Schedules of this flushing are on the Town’s Website and printed in The Advertiser. Please watch for these notices so you can be prepared at your home or business for the temporary service interruptions that may occur. Town hydrants are flushed during the latter part of April. For more information please call our Water & Sewer Office at 477-9367 or the Department for Public Works at 477-6103.
View Resource: Hydrant Flushing Schedule

Other Helpful Links:

Thank you for your cooperation.

Contact

Town of East Greenbush
Water & Sewer Department

225 Columbia Turnpike
East Greenbush, NY 12144

Stacey Crain: scrain@eastgreenbush.org 
or
Colleen Lallier: clallier@eastgreenbush.org

Phone: (518) 477-9367 (Ext. 209/210)​​​​​​​
​​​​​​​Fax: (518) 689-2479