WATER & SEWER DEPARTMENT
This office prepares all water and sewer bills for customers in the Consolidated General Water District and the Consolidated General Sewer District (which includes the previous Hampton Manor, Couse and Third Avenue Sewer Districts). In addition, this office is a central location for all issues relating to water and sewer services, i.e. permit issuance, scheduling appointments for water & sewer line inspections, meter & radio installation and repair appointments, and emergency calls during regular business hours.
If you have any questions or need any additional information during normal business hours (between 8:30 am – 4:30 pm), please call our Water & Sewer Office at 518-477-9367.
For Water or Sewer Emergency Calls during NON business hours or holidays: Please call the Town Police Dispatcher at 518-479-1212, and they will initiate a call out to your location.
Consolidated General Water District: Bills mailed out on or about Nov 1st, Feb 1st, May 1st and Aug 1st (Billed on a 3 month usage period)
|2023 Water Rates:||2023 Sewer Rates:|
|$3.74 per 100 Cubic Feet||$40.17 min/$2.87 per 100 Cubic Feet over 1,400CF|
|$5.00 per 1,000 Gallons||$40.17 min/$3.84 per 1,000 Gallons over 10,500G|
|Outside Users:||Outside Users:|
|$5.61 per 100 Cubic Feet||$80.34 min/$5.74 per 100 Cubic Feet|
|$7.50 per 1,000 Gallons||$90.34 min/$7.68 per 1,000 Gallons|
Important Payment Information
- The Town offers 3 payment methods to pay your bill: by mail, in person or online by credit/debit card or ACH transfer.
- If paying by check, please write your account number on your check or money order and make payable to the Receiver of Taxes. A $20 fee will be charged for insufficient funds or returned checks.
- A 10% late fee will be assessed on any bill not paid by the due date.
Pay By Mail
All payments should be mailed to the address listed below. Please do not mail cash.
Water/Sewer payments can be mailed to:
Town of East Greenbush
Receiver of Taxes
PO Box 309
East Greenbush, NY 12061
Pay In Person
Bring your bill and payment to the Receiver of Tax office located at 225 Columbia Turnpike, East Greenbush. The office is open Monday- Friday 8:30am-3:30pm except holidays. For in person payments the town accepts cash, checks or money orders.
A drop box is available for tax and water payment. The drop box is located in front of the Town Hall entrance door. Payments should be placed in an envelope. Please write your account number or property location on your check. Cash payments are not accepted in the drop box.
Pay Online By Credit/Debit Card or ACH
The Town has partnered with a 3rd party vendor, Value Payments Systems, to offer online debit/credit card and Ach payments. Value Payments Systems charges a convenience fee for their service. The Town only receives the actual amount of your bill. Credit/Debit cards convenience fee is 2.95% with a minimum of $5.00. ACH Transfers have a convenience fee of $4.00.
ONLINE PAYMENTS CAN BE MADE AT:
Delinquent Water/Sewer Bills
On September 30th of each year, any unpaid water/sewer account balance will be relevied to the January Property Tax Bill. This will show on the Property Tax bill as “Returned Water”/”Returned Sewer”.
The property owner is responsible for notifying the Water/Sewer Department of any changes in your account status. If you are planning to move, please notify our office within 5 business days of your planned move.
If you have questions regarding your bill, you must contact the Water/Sewer office at least 15 days before the due date for any changes to be made before a penalty is assessed.
The property owner is responsible for the water service line from the curb box, located at the edge of the property, to the point of entry into your building. It is the customer’s responsibility to maintain their service line and to protect from damage and keep accessible the water meter located on your property. If the town is unable to obtain a reading from your meter, a repair request letter will be mailed and an appointment for repair should be scheduled within 30 days to allow for accurate billing.
Every spring and fall the town flushes the water mains to remove sediment build up. Schedules of this flushing are on the Town’s Website and printed in The Advertiser. Please watch for these notices so you can be prepared at your home or business for the temporary service interruptions that may occur. Town hydrants are flushed during the latter part of April. For more information please call our Water & Sewer Office at 477-9367 or the Department for Public Works at 477-6103.
View Resource: Hydrant Flushing Schedule
Other Helpful Links:
- Avoiding Sewer Backups
- Common Causes for High Water Bills
- Water Regulations/Guidelines
- Water-Sewer Permit Fee Schedule
- Sewer Specifications
Thank you for your cooperation.
Town of East Greenbush
Water & Sewer Department
225 Columbia Turnpike
East Greenbush, NY 12144
Denise Ferrari: email@example.com
Amanda Hanks: firstname.lastname@example.org
Phone: (518) 477-9367 (Ext. 209/210)
Fax: (518) 477-4508